Managed IT Services

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At TouchPoints Technology we take pride in what we do. With our Managed IT Services, we take the responsibility for 24-hour management and maintenance of your IT systems. Our experienced team will monitor and secure your network infrastructure to prevent IT downtime and cybersecurity threats that could shut you down. We protect your data from viruses, hackers, spyware, and any other issues that may arise.   

The first thing we do is complete a full assessment of your IT system so we can determine if any potential issues could affect its reliability and security. Then we’ll sit down with you to discuss your unique requirements before you sign a contract. Through this consultative approach, we make sure that all of your technology needs are met. The next step will be to develop a Service Level Agreement that details the services and solutions TouchPoints will provide, so there are no unpleasant surprises.  

 If any irregularities appear, our experienced team will resolve issues remotely, sometimes before you even know they exist. If our expert can’t solve the issue remotely, we’ll schedule an on-site visit ASAP to keep your network running smoothly. Our managed IT services are aimed at providing the same level of support that is offered by larger IT firms, but with the care, speed, and affordable cost. TouchPoints Technology strives to provide organizations with enhanced daily operations with secure and reliable IT systems. The support and technology we provide increases productivity, collaboration among employees, and ensures that there are no business interruptions.